Your First Visit
We ask that you arrive about 10 minutes early for your first appointment so that you have time to complete a New Patient form.
Initial Examination
Your dentist will begin by reviewing your medical and dental history and completing a thorough dental exam. Your exam will include a thorough examination of your gums, teeth, bite, and jaw, an oral cancer screening, and any required X-rays.
Treatment Plan
Based on your history and examination, your dentist will develop a long-term dental treatment plan for you. Your dentist will also take the time to answer any questions you have about your dental health and treatment options.
Office FAQs
If you are new to our dental clinic you are bound to have questions. Read through the answers to the FAQs below to learn more about what to expect at Thompson River Dental.
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What features does your clinic offer?
Our clinic offers a number of features, including:
- Convenient Locations & Hours
- Quick Check-up Appointments
- Multiple Appointment Bookings for Families
- Short Wait Times
- Children's Play Area
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How can I book an appointment?
To book an appointment at Thompson River Dental, please contact our office during our regular business hours.
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How do I cancel or reschedule an appointment?
To cancel or reschedule an appointment, please call us. Please let us know about any change of plans as soon as you can, so we can offer the space in our schedule to another patient.
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Do you offer appointment reminders?
In the days before your appointment, you will receive automated phone, text or email appointment reminders from us. If you need to cancel or reschedule an appointment, please call us as soon as possible to let us know.
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Does your clinic have on-site parking?
Yes, we have convenient on-site parking available for all our patients. We are also easily accessible by public transit.
Insurance & Payment Options
At Thompson River Dental, we'll help you navigate our options for payment and insurance claims so you can focus on achieving your dental health goals.
Insurance Claims
We can direct bill your insurance company and our administrative team is happy to assist you in understanding your insurance plan better.
Payment Methods
The full treatment cost must be paid at the time of your appointment. We accept payment by cheque, debit or most major credit cards.
Support for Anxious Patients
Anxiety or fear around dental appointments is very common and it can prevent people from getting the dental care they need.
If this sounds like you, our team is here to help.
At Thompson River Dental we have a variety of practices in place, including dental sedation options, to help you relax during your appointments.